Preparing for Problem Solving ?

Please answer the following 10 questions honestly and to the best of your ability. You may keep this sheet and will not be asked to give it to anyone. The purpose of this sheet is to help you think about things that will help you resolve a conflict.

1. Why do you think this conflict happened?

2. How have you been feeling since the conflict?

frustrated

jealous

confused

mad

irritated

sad

angry

happy

embarrassed

free

fearful

cheated

lonely

disappointed

worried

proud

powerful

confident

other

3. How do you think the other person has been feeling since the conflict?

frustrated

jealous

confused

mad

irritated

sad

angry

happy

embarrassed

free

fearful

cheated

lonely

disappointed

worried

proud

powerful

confident

other

4. What do you both have in common? What do you both want?

5. What do you really want?

6. Why do you want it? How can it help solve the conflict?

7. What do you think the other person wants?

8. Why do you think the other person might want this?

9. How could the situation be improved? What are some possible ideas for resolving the conflict?

10. What might happen if the two of you cannot reach an agreement?

Developed by Terrence T. Wheeler

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