Comprehensive Conflict Management Yearly Plan
The following outline is similar to the Ohio Commission on Dispute Resolution and Conflict Management/ Ohio Department of Education Conflict Management Resource Guide. This outline contains the basic information a school staff can cover in a school year so that everyone has the same knowledge base.
For the school faculty and staff
Conflict Management Overview
- Definition
- Philosophy/ importance of a comprehensive program
- Whole school use and buy-in of conflict resolution philosophy, theories, methods and techniques
This information should be presented to the staff for the preparation of the school year.
September
 Understanding Conflict
Conflict is normal and natural
If you have a conflict it doesn't mean you are a bad person
October
Escalation
- Understanding how conflicts escalate
Use the conflict escalator–can be used in all classes
November 
Understanding How Emotions Influence Conflict
- Identifying and acknowledging feelings
December
Anger Management
- Expressing anger appropriately
January
Understanding How Differences Influence Conflict
- Perception
- Understand how "differences" can cause conflict
- Recognizing biases and reducing prejudice
February
Effective Communication
- Non-verbal, verbal active listening
March
Strategies and Skills for Problem Solving
- Brainstorming
- Evaluating options
April
Finding a Solution–Reaching Resolution
- Conflict resolution styles
- Win-win
May
Activity Based Programs
Peace fair
Art show
Neighborhood peace parade
Parent presentations
Peace pole dedications/ re-dedication ceremony
 Etc., etc., etc.
The following can be on going during the school year.
Link to Academics
- How to include conflict management in academic courses
- The book matrix
- See lessons in the resource guide that can be integrated into academic classes
- Activities and lessons that help students understand violence
- Lessons on diversity issues
- Lessons on sexual harassment
Conflict Management and Classroom Management
- Development of classroom management procedure and methods based on conflict management theories and methods
- Writing rules
- Class meetings
- Conflict management corners
- Age-appropriate negotiation models
Peer Mediation Programs
- Establishing a school-wide peer mediation program
Parents, Families, and the Community
- Using conflict management skills at home
- Community connections and support
Winning Against Violent Environments Program
Cleveland Schools Center For Conflict Resolution
1651 East 71st Street
Cleveland, OH 44103
(216) 432-4605
Reprinted 7/01 with the permission of Carole Close
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