Better Business Bureau of Central Ohio

Kristi R. Ferguson
Vice President of Operations
1335 Dublin Road Suite 30A
Columbus, OH 43215

Phone: (614) 486-6336 ext 127
Fax: (614) 486-6631
Email: kferguson@columbus-ohbbb.org
Web address: www.centralohiobbb.org

Organization Specifics

Number of Paid Staff: 26

Number of Volunteers: 35

Insurance Coverage for Staff Mediators: Yes

Insurance Coverage for Volunteer Mediators: No

Fee Structure for Services: BBB information and dispute resolution services are available at no charge to the public

Special Areas of Practice : The BBB offers conciliation, mediation and arbitration services to resolve marketplace complaints concerning advertising, selling practices, delivery, repair, guarantee/warranty, product quality, refund, contract, performance, and credit/billing issues

Areas of Practice

Mediation

Arbitration

Facilitation

Consultation or Training

Technical Assistance or Workshops

Adult Guardianship/Older Adult

-

-

-

-

-

Americans With Disabilities Act

-

-

-

-

-

Business

X

X

X

-

-

Children/Juvenile

-

-

-

-

-

<Adoption

-

-

-

-

-

<Allegations of Abuse, Neglect or Dependency

-

-

-

-

-

<Delinquency/Unruly

-

-

-

-

-

<Early Childhood

-

-

-

-

-

<First Time Offender

-

-

-

-

-

<Juvenile Perpetrators

-

-

-

-

-

<Permancy Planning

-

-

-

-

-

<Special Education

-

-

-

-

-

<Truancy/Status Offenses

-

-

-

-

-

Church

-

-

-

-

-

Civil Rights-EEO

-

-

-

-

-

Community/Neighborhood Disputes

-

-

-

-

-

Criminal

-

-

-

-

-

Divorce/Separation

-

-

-

-

-

<Allocation of Parental Rights and Responsibilities

-

-

-

-

-

<Child Support Calculation

-

-

-

-

-

<Financial and Property Distribution

-

-

-

-

-

<Un-wed Parents

-

-

-

-

-

Domestic Violence

-

-

-

-

-

Environmental

-

-

-

-

-

Housing/Landlord Tenant

X

X

X

-

-

Insurance/Personal Injury

-

-

-

-

-

Labor-Management

-

-

-

-

-

Malpractice

-

-

-

-

-

Public Policy

-

-

-

-

-

Real Estate/Residential/Commercial

X

X

X

-

-

Same Sex/Partnership

-

-

-

-

-

Schools (K-12)

-

-

-

-

-

Settlement Week

-

-

-

-

-

University/Higher Education

-

-

-

-

-

Victim Offender

-

-

-

-

-

 

 

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