Dispute Resolution and Conflict Management Providers

Ohio Mediation Association (OMA)
Website: http://www.mediateohio.org/

OMA is principally made up of individual and organizational providers of mediation services in Ohio. Their mission is to promote the use and excellence of mediation services throughout the state. A statewide membership directory containing a listing of available mediation services is available here. Meetings are held every other month in Columbus, and visitors are welcome.

Mediation Association of Northeast Ohio (MANO)
Website: http://www.manomediate.org/

The Mediation Association of Northeast Ohio is a non-profit organization dedicated to furthering mediation as a profession and a practice. The organization provides professional development for mediators, serves as a public resource about mediation, and promotes the use of mediation in disputes. The site offers a roster of mediators, a speaker's bureau, training activities, and other helpful information.


Association for Conflict Resolution
Website: http://www.acrnet.org/

The Association for Conflict Resolution (ACR) is a professional membership organization dedicated to serving the needs of dispute resolution practitioners and educators.

Ohio State Bar Association (OSBA) DR Committee
Website: http://www.ohiobar.org/

The OSBA DR Committee helps local bar associations and court systems to incorporate dispute resolution alternatives to litigation into the services they offer. Committee members are available for consultation in setting up dispute resolution programs such as Settlement Week. The OSBA promotes the use of dispute resolution in state government and private businesses and sponsors Continuing Legal Education courses in dispute resolution.
http://www.ohiobar.org/pub/adr/

American Arbitration Association (AAA)
Website: http://www.adr.org

A national organization with regional offices that works in labor-management, commercial and other settings, AAA maintains rosters of arbitrators and other third parties.

Ohio Community Mediation Association (OCMA)

Website: http://www.ohiocommunitymediation.net/

MISSION STATEMENT
The Ohio Community Mediation Association provides a united voice for community mediation throughout Ohio.

VISION STATEMENT
The Ohio Community Mediation Association will create a voice for community mediation in Ohio by promoting the values, awareness, and practice of mediation, and by fostering the growth and development of community mediation throughout the state.

Please visit our Website for a complete listing of our member organizations.

Other Sources

You may check your phone book's yellow pages under "mediation" or your local bar association for information. There are also some regional dispute resolution networks that might be of assistance.

Additional Resources for Dispute Resolution in Consumer and Commercial Disputes

In addition to the services offered by local not-for-profit programs, dispute resolution services for commercial disputes are provided by the Ohio Attorney General's office and eight regional Better Business Bureaus statewide.

Attorney General Consumer Complaints Program
800-282-0515 or 614-466-4986
Website for consumer complaints: https://agcares.ag.state.oh.us

The Ohio Attorney General's (AG's) office offers a program to help resolve consumer complaints. Consumers call to report the complaint, and if the complaint falls within the AG's jurisdiction, a complaint form is sent to the consumer. The consumer completes the form, and a complaint is filed. The AG's office then attempts to resolve the complaint through letters, telephone calls, and/or mediation. About 19,000 consumer complaints are filed every year and the AG's office reports a resolution rate of approximately 50%.

Better Business Bureau Autoline
800-955-5100
Website: http://www.dr.bbb.org/autoline/

This Better Business Bureau program handles complaints about automobile defects in new and used cars.
Regional:
Better Business Bureau (BBB) offices in larger cities provide coverage for disputes involving BBB members across the state. To be connected to the regional office near you, simply call the BBB Autoline.


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